Network Security and Support Administrator (NOC 22220) Computek College

Network Security and Support Administrator (NOC 22220) Computek College

Job Overview

Job Description

Network security and support administrator (NOC 22220)

Posted by Employer Computek College 

Computek College is a regulated private career college (Ontario Career Colleges Act, 2005) with three campuses — Toronto, Markham, and Ajax — offering diploma, certificate, and postgraduate programs in healthcare, business, and technology, delivered in-person, online, and hybrid. Our IT footprint is realistically cloud-hosted LMS/SIS/email, workstations and labs per campus, staff/student Wi-Fi, and site-to-site connectivity between three locations — not an on-premise data center or mainframe environment.

 

  • Location: 2425 Eglinton Avenue East suite 400, Scarborough, ON, M1K 5G8
  • Work location: On site
  • Salary: 30.00 to 38.00 hourly (To be negotiated) / 30 to 40 hours per week
  • Terms of employment: Permanent employment, Full time
  • Must be flexible to work Early morning, Evening, Morning, Day, Weekend, and holidays as required for business needs.
  • Starts as soon as possible

·        Benefits: Group insurance benefits including Dental plan, Health care plan, Vision care benefits

  • 1 vacancy

Languages:  English

Education: College

Experience: 1 year to less than 2 years

Computer and technology knowledge: AI and Network security

On site:  Work must be completed at the physical location. There is no option to work remotely.

Work setting: School or educational institution/establishment

Responsibilities and Tasks

·        Maintain, troubleshoot, and administer local area network (LAN) and wide area network (WAN) connectivity between the Ajax, Toronto, and Markham campuses, including computer workstations, Internet connections, and peripheral equipment.

·        Install, configure, and maintain firewalls, routers, switches, and wireless access points at each campus location.

·        Create and manage network segments/VLANs to separate administrative, instructional, and student network traffic.

·        Set up and maintain secure site-to-site VPN connectivity between the college’s three campuses and its cloud-hosted services (e.g., Student Information System, LMS, e-mail).

·        Evaluate and install computer hardware, networking software, operating system software, and software applications used in campus offices and computer labs.

·        Coordinate access and use of the college’s computer network, including managing user accounts and permissions for staff, faculty, and students (e.g., Microsoft 365/Azure AD), and maintaining role-based access to the LMS, Student Information System (SIS), and shared file storage.

·        Support enforcement of password policies and multi-factor authentication (MFA) for staff and student accounts in line with college IT policy.

·        Provide day-to-day technical support and problem-solving assistance to staff, faculty, and students across all three campuses.

·        Perform routine network start-up/shutdown procedures and maintain basic equipment and change records.

·        Perform data backups and disaster recovery operations for the college’s cloud-hosted LMS, SIS, and shared file storage, including periodically testing restore procedures.

·        Conduct routine security checks on campus workstations, lab computers, and network equipment, including installing security patches and updates and running basic vulnerability/configuration reviews using vendor-supplied or licensed security tools.

·        Harden campus systems by disabling unnecessary services, closing unused ports, and applying secure baseline configurations to workstations and lab computers.

·        Support protection of student and staff data through encryption, secure storage practices, and adherence to the college’s data-handling procedures.

·        Monitor alerts from firewalls, antivirus/endpoint protection software, and e-mail security tools, and escalate suspicious activity to the IT manager or an external managed security provider as needed.

·        Maintain records of IT incidents and documentation of network layout, configurations, and equipment inventory across the three campuses.

·        Support the college’s compliance with privacy requirements for student records under applicable Ontario private-career-college regulations and assist with information requests during compliance reviews or audits.

·        Maintain the college’s website and any internally used web applications, including basic troubleshooting and uptime monitoring, liaising with external hosting providers as needed.

·        Monitor network traffic for performance and security issues and adjust configurations to keep systems running smoothly for classroom and administrative use.

·        Monitor and help manage the college’s e-mail systems, including spam filtering and phishing protection, and investigate reports of suspicious or compromised accounts.

·        Respond to requests for help from students, staff, and faculty regarding the college website, student portal, or online learning tools.

·        Secure student and staff Wi-Fi networks across all three campuses with appropriate authentication and network segmentation.

·        Maintain computer labs used for the college’s technology, business, and healthcare programs (restricted software installs, controlled access, and periodic re-imaging as needed).

·        Install and update software on classroom, lab, and administrative computers.

·        Assist college administration in evaluating and recommending IT hardware, software, and security tools appropriate to the college’s size and budget.

·        Support IT-related aspects of college initiatives, such as new campus or classroom setup, LMS updates, or the launch of new programs.

·        Plan and carry out network and system changes with minimal disruption to classes and administrative operations, scheduling work outside class hours where possible.

·        Provide guidance to junior IT support or work-study staff, where applicable.

·        Any other duties as per business requirements.

Security and safety: Basic security clearance

Work conditions and physical capabilities:  Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Manual dexterity, Attention to detail, Ability to distinguish between colours, Sitting.

Personal suitability: Accurate, Client focus, Efficient interpersonal skills, Excellent oral communication, Excellent written communication, Judgement, Organized, Team player, Creativity. Dedication.

 

How to apply

By E-mail:

By mail: 2425 Eglinton Avenue East suite 400Toronto, ONM1K 5G8

What you must include in your application: Cover letter

What might be required by the employer later in the hiring process:

  • References attesting experience
  • Proof of the requested certifications
  • Copy of portfolio or relevant work examples
  • Highest level of education and name of institution where it was completed

 

Employment Terms

Permanent Employment

Education Requirement

College/CEGEP

Experience Requirement

1 year to less than 2 years

Language Requirement

English

Work Hours Per Week

30-40 hours week

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