Parts Service Manager

We are looking for a well experienced Parts Service Manager for “Thornhill Hyundai” located at 7200 Yonge St, Thornhill, ON L4J 1V8, Canada.

No. of Position: 03

TASKS AND RESPONSIBILITIES:

• Plan, organize and manage the daily operations of the dealership’s automotive parts department.
• Manage parts department staff, assign duties, establish schedules, provide training and evaluate performance.
• Determine the automotive parts and accessories to be stocked based on repair requirements, customer demand and inventory movement.
• Oversee the ordering, receiving, storage and distribution of parts to service technicians, retail customers and wholesale clients.
• Maintain appropriate inventory levels and control excess, obsolete, damaged and slow-moving parts.
• Source parts from Hyundai Canada and approved suppliers, negotiate purchasing terms and monitor supplier performance.
• Establish departmental procedures for pricing, discounts, special orders, returns, warranty parts and customer service.
• Prepare and manage the parts department budget and monitor sales, gross profit, expenses and inventory turnover.
• Coordinate with service advisors and technicians to ensure parts are available for scheduled repairs, warranty work and emergency requirements.
• Resolve escalated customer concerns, parts shortages, backorders, pricing discrepancies and supplier issues.
• Develop strategies to improve parts availability, departmental sales, customer satisfaction and operational efficiency.
• Ensure compliance with dealership policies, manufacturer requirements and workplace health and safety standards

Prerequisites:

Education: College diploma in Business Administration, Automotive Management, Automotive Service Management, Supply Chain Management, or a related field.

Experience & Skills: 3 years to less than 5 years of relevant experience

Language: English

Hourly Rate: $43.50 to $45.00 per Hour for 40 Hours per week

Starting Date: As soon as possible

Terms of Employment: Fulltime and permanent

Health benefits

• Dental plan
• Disability benefits
• Health care plan

Long Term Benefits

• Other Benefits

Please send your resume to Email at [email protected]