Job Overview
Posted on 2025-09-12
Job Description
On-site guest service agent position. Investigate complaints and claims; register arriving guests and assign rooms; resolve complaints and claims; process group arrivals and departures; take, cancel and change room reservations; provide information on hotel facilities and services; provide general information about points of interest in the area; exchange foreign currency; process guests’ departures, calculate charges and receive payments; maintain an inventory of vacancies, reservations and room assignments; follow emergency and safety procedures; clerical duties (i.e. faxing, filing, photocopying); answer telephone and relay telephone calls and messages; assist clients/guests with special needs; contact customers to deliver requested wakeup calls; provide customer service.
Job Details
- Employer: NPC/Sandman Hotel Group/Sutton Place Hotel
- Location: B3J 2C4, Halifax, NS
- Wage: $19.60 per hour
- Hours: 35 hours per week, Permanent, Full-time
- Vacancies: 2
- Start date: As soon as possible
- Job Bank #49972462
- Advertised until: 2026-09-12
Requirements
- Secondary (high) school graduation certificate
- 2 years to less than 3 years of experience
- English
- Work must be completed at the physical location. There is no option to work remotely
How to Apply
By mail: Halifax, NS B3J 2C4