Job Overview
JOB DESCRIPTION
Lodge Managing Supervisor
Company: Three Peaks Banff
Location: 137 Muskrat Street, Banff, AB, T1L 1B1
Salary: $1,000 per week ($25.00/hour – 40 hours/week)
Job type: Full-time, Permanent
Hours: 40 hours per week
Start date: As soon as possible
NOC group (2021): Accommodation service managers (62022)
Positions available: 1
Language: English
About Three Peaks Banff
Three Peaks Banff is a large historic property, nestled minutes away from downtown Banff. Our unique and spacious Lodge has been newly renovated and is the perfect location for families, teams, or groups. We are looking to fill the Managing Supervisor position, which oversees the daily operations of the Lodge.
Job Duties
- Oversight of the daily operations of the Lodge
- Managing check-ins and check-outs and being on call for customer service
- Coordinate, assign, and review the work of Lodge employees
- Establish work schedules and daily procedures
- Resolve work-related problems and ensure guest satisfaction
- Prepare and submit progress and other reports
- Hire and train staff in job duties, safety procedures, and policies
- Order supplies and materials
- Ensure proper operation of reservation systems and equipment
- Arrange for maintenance and major repair work
- Perform the same duties as workers supervised
Ability to supervise: 1–2 people
Employment Conditions
- Morning, day, evening, and weekend shifts
- Hours vary depending on operational needs and Lodge occupancy
- Weekend and evening availability required
Benefits
Free on-site accommodation: air-conditioned one-bedroom suite with full kitchen (with dishwasher), private bathroom, and office area.
Requirements
Education: No educational requirement
Experience: 2–3 years in Accommodation/Hospitality Industry, including housekeeping and staff supervision
Personal Suitability: Team player, customer focus, effective interpersonal skills, excellent oral communication, attention to detail, problem-solving
Other: Experience with WebRez, Airbnb, VRBO, QuickBooks, and Microsoft Word an asset
How to Apply
By email: [email protected]
We encourage applications from all underrepresented groups, including youth. Only candidates selected for an interview will be contacted.