Service Desk Analyst

Service Desk Analyst

Job Overview

Job Description

Systems Support Representative

QUANTUM FIRST AUTOMATION INC. 

Job details

  • Location: 6691 Edwards Blvd, Mississauga, ON, L5T 2H8
  • Salary: 36.10 hourly / 30 to 35 hours per week
  • Terms of employment: Permanent employment, Full time
  • Starts as soon as possible
  • Vacancies: 1 vacancy

Overview

Languages: English

Education: Secondary (high) school graduation certificate

Experience: 1 to less than 7 months

Responsibilities:

Tasks:

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties

Additional information:

Work conditions and physical capabilities:

  • Fast-paced environment
  • Work under pressure
  • Attention to detail

Personal suitability:

  • Client focus
  • Organized
  • Team player
  • Time management

 

How to apply

By email: [email protected]

 

Employment Terms

Permanent Employment

Education Requirement

Secondary (high) school graduation certificate

Experience Requirement

1 to less than 7 months

Language Requirement

English

Work Hours Per Week

30 hours week

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